Shipping policy

Delivery Policy

Last updated: September 20, 2026

This Delivery Policy explains how Grants Hot Chicken handles local delivery orders placed through our website. By placing a delivery order, you agree to the terms below.

Delivery Area

We currently deliver to addresses within [insert delivery radius or zip codes] of our location at 457 Main St, Highland Falls, NY 10928. If your address falls outside our delivery area, the option will not be available at checkout, or your order may be cancelled and refunded with notice.

Delivery Times

Delivery orders are typically prepared and delivered within [insert estimated time, e.g., 30–60 minutes] of order confirmation, depending on order volume, time of day, weather, and traffic conditions. Estimated delivery times shown at checkout are approximate and not guaranteed.

Delivery Fees & Order Minimums

  • A delivery fee of [insert amount] applies to all local delivery orders.
  • A minimum order of [insert amount, if any] is required for delivery.
  • Delivery fees and minimums are subject to change and will be shown at checkout before you complete your order.

Order Accuracy

Please double-check your delivery address, contact number, and any special delivery instructions before submitting your order. Grants Hot Chicken is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Food Safety & Handling

Because we deliver freshly prepared food, we recommend that orders be received and consumed promptly upon delivery. Grants Hot Chicken is not responsible for food quality issues resulting from delays in receiving the order once it has been delivered to the address provided.

Order Issues

If your delivery order arrives incomplete, incorrect, or significantly delayed, please contact us as soon as possible so we can make it right.

Contact Us

If you have questions about this Delivery Policy or the status of a delivery order, please contact us at:

Grants Hot Chicken
457 Main St, Highland Falls NY 10928, United States
Phone: 845-839-0121
Email: support@grantshotchicken.com